Network Status News & Information

This notice is to inform you of maintenance being performed to our network which will affect your service(s) for the impact duration noted below within the planned maintenance time. Site access is not required unless specified. Planned upgrade and maintenance to our Network helps prevent unexpected outages and provides the best in class service for our customers at no additional cost. Every effort will be taken to minimize service interruptions and we apologize for any inconvenience.

Ticket Number: CHG0679245 - Planned

Event Description: Forced fibre relocation

Planned Start Date: March 07, 2025 12:00 am (Mountain Time)

Planned End Date: March 07, 2025 06:00 am (Mountain Time)

Impact Duration: Outage for up to 6 hours

- Rogers 2025-FEB-27 12:46 MST

This maintenance alert is only our backup/failover service that is scheduled for an outage at our Calgary site. No customer impacts are expected. - MichaelW 2025-MAR-05 01:11 MST

We are planning an extensive upgrade at the WM2 site. We've been building new servers in the background to replace our aging machines. These new machines should be switched on and services migrated as quickly as possible starting on Jan 29th. Just in time for Lunar New Year! The first services to go down will be WritheM Media services and should be down for a few hours as the database migrates to the new host. WritheM ownCloud would be next but downtime should be minimal. Lastely will be the project server which will include Intellimerge for Spotify. Thank you for your support and patience while we upgrade the servers. As a note, this will not affect any customer websites as those are hosted at WM5 in Texas. - MichaelW 22-JAN-2025 11:50 MST